How to clear cache

How to clear cache. An important initial step in practically any internet troubleshooting is to clear the cache and cookies from the web browser. Your internet browser uses a technology called “cache” to quicken the loading of pages. When websites are updated and evolved, though, it can occasionally lead to issues since files kept in the cache may contradict with what is really programmed into the page. By clearing your cache and cookies, you may ensure that any problems you have are due to the website and not to inconsistencies brought on by using multiple browsers.

Keyboard Shortcut for Most Browsers

When using Internet Explorer, Edge, Google Chrome, or Mozilla Firefox, a keyboard shortcut can be used to quickly delete the cache. To open the relevant window while in your browser, concurrently press the keyboard keys Ctrl, Shift, and Delete.

Important: After deleting the cache and cookies, make sure to close/quit the browser and reload it.

Google Chrome

  1. Toggle the Tools menu (three dotted lines in the upper-right corner).
  2. Choose History
  3. Choosing Clear Browsing Data can be found on the left side. Select All Time as the Time Range setting. Mark the boxes next to Cookies and other site data, Cached pictures, and Cached files, then choose Clear Data.
  4. Close Chrome and reopen it if you’re using a Windows computer to save your modifications. For the modifications to take effect on an Apple machine, click Quit from the Chrome menu in the top menu bar.

Google Chrome history menu showing Clear browsing data

Opened clear browing data menu with All time, cookeis and other site data, and cached images and files selected

Mozilla Firefox

  1. Select the Tools tab.
  2. Select Options. (It has the name Preferences on a Mac.)
  3. Choose Privacy & Security from the menu on the left.
  4. Click the “Clear Data…” link under the Cookies and Site Data section.
  5. Only choose the first two, then press the clear button.
  6. Close Firefox and reopen it if you’re using a Windows computer to keep your modifications. If using an Apple computer, select the Firefox option from the top menu bar.
  7. For the modifications to take effect, stop.

Options menu highlighted after choosing Open menu button in Mozilla Firefox

Cookies and Site data menu in Mozilla Firefox

Cookies and Site Data and Cached Web Content both selected to be cleared in Mozilla Firefox

Safari for macOS

  1. On the main menu bar up top, select Safari.
  2. Toggle Preferences.
  3. Toggle to the Privacy tab.
  4. To manage website data, click
  5. Hit “Remove All.”
  6. Press “Remove Now”
  7. On the top menu bar, select the Safari option.
  8. To end Safari and save your settings, choose Quit.